Last updated: 11 July 2026

Amrit Foundation, respects your privacy and is committed to handling personal data responsibly.

This Privacy Policy explains how we collect, use, store, disclose and protect personal data when you:

• Visit https://amritfoundation.com/;

• Contact us by email, telephone, WhatsApp, social media or a Website form;

• Make or enquire about a donation;

• Apply for charitable assistance;

• Register as a volunteer or participant;

• Attend an event or program;

• Submit photographs, testimonials or documents; or

• Otherwise interact with Amrit Foundation.

In this Policy, “Foundation”, “we”, “us” and “our” refer to Amrit Foundation and the legal entity operating it.

1. Data Controller and Contact Details

The organisation responsible for determining why and how your personal data is processed is:

Amrit Foundation
B3-48, Janakpuri
New Delhi – 110058
India

Privacy and grievance email: help@amritfoundation.com
Telephone: +91 92208 96161

Before publishing this Policy, insert the name and designation of the person responsible for privacy enquiries:

Privacy or grievance contact: [insert name/designation]

2. Personal Data We May Collect

The data collected depends on how you interact with us.

2.1 Contact and identification information

We may collect:

• Name;

• Postal address;

• Email address;

• Telephone or WhatsApp number;

• Date of birth or age, where relevant;

• Gender, where relevant to a welfare program;

• Photograph;

• Signature;

• Government-issued identification details where verification is legally or operationally necessary; and

• Details of a parent, guardian, nominee, family member or emergency contact.

2.2 Donation and transaction information

When you make or enquire about a donation, we may collect:

• Donor name and contact information;

• Donation amount, date, purpose and payment method;

• Bank, UPI or payment-transaction reference;

• Billing or correspondence address;

• PAN and other information required for a tax receipt or statutory reporting;

• Donor preferences and communication choices; and

• Records of receipts, refund requests and correspondence.

We do not intentionally collect or store your UPI PIN, card PIN, CVV, banking password or one-time authentication code.

Where online payments are enabled, payment credentials may be processed directly by an independent bank or payment-gateway provider.

2.3 Volunteer and participant information

We may collect:

• Skills, qualifications and areas of interest;

• Availability and preferred volunteering activities;

• Employment, educational or professional information;

• Identity and background-verification documents, where appropriate;

• Emergency-contact information;

• Attendance, assignment and training records; and

• Photographs, feedback and program-participation information.

2.4 Beneficiary and applicant information

To assess and provide charitable assistance, we may collect:

• Identity and contact information;

• Family, household and dependent details;

• Income, employment and financial circumstances;

• School, educational and fee-related information;

• Disability, mobility or accessibility requirements;

• Health, prescription, treatment or medical-support information;

• Widowhood, guardianship or family-status information;

• Bank-account information necessary to provide approved assistance;

• Supporting certificates, invoices, prescriptions or official documents;

• Photographs or videos showing the applicant’s circumstances or the assistance provided;

• Verification reports and field-visit notes; and

• Information provided by family members, schools, hospitals, community representatives or referring organisations.

Some of this information may be sensitive. We seek to collect it only where reasonably necessary to assess eligibility, prevent misuse or deliver the requested assistance.

2.5 Website and technical information

When you use the Website, our hosting provider and technical services may automatically collect:

• Internet Protocol address;

• Browser type and version;

• Device type and operating system;

• Approximate location derived from IP address;

• Pages viewed and links selected;

• Referring webpage;

• Date, time and duration of visits;

• Website-error and security logs; and

• Cookie or similar-technology identifiers.

2.6 Communications and public material

We may retain:

• Emails, messages and call-related notes;

• Complaints, enquiries and feedback;

• Testimonials and impact stories;

• Photographs, audio or video recordings; and

• Consent and permission records.

3. How We Collect Personal Data

We may collect personal data:

• Directly from you;

• From your parent, guardian, representative or family member;

• Through Website forms;

• Through email, telephone, WhatsApp or social media;

• Through donation and payment providers;

• From schools, hospitals, doctors, vendors or community organisations involved in an application;

• From volunteers or authorised field representatives;

• From publicly available sources where verification is necessary and lawful; and

• Automatically through Website technologies and server logs.

A person supplying information about another individual must have the authority or appropriate consent to do so.

4. Purposes for Which We Use Personal Data

We may process personal data to:

• Respond to enquiries and requests;

• Process, acknowledge and record donations;

• Issue receipts and statutory donation certificates where applicable;

• Comply with accounting, auditing, tax and regulatory requirements;

• Review applications for charitable assistance;

• Verify eligibility and supporting documents;

• Deliver education, ration, disability, medical, widow-support and other welfare programs;

• Transfer approved financial assistance;

• Communicate with applicants, beneficiaries, donors and volunteers;

• Recruit, coordinate and supervise volunteers;

• Organise events, distributions, fundraising and community programs;

• Maintain beneficiary, donor and volunteer records;

• Prevent fraud, duplication, impersonation, misuse and unlawful transactions;

• Protect beneficiaries, particularly children and vulnerable persons;

• Improve our Website, programs and communications;

• Maintain Website security and diagnose technical problems;

• Publish impact reports or fundraising material where appropriate permission has been obtained;

• Respond to complaints and exercise or defend legal rights;

• Cooperate with lawful requests from government or regulatory authorities; and

• Fulfil another purpose disclosed to you at the time of collection.

We will not use personal data for a new and incompatible purpose without providing an appropriate notice and, where required, obtaining consent.

5. Consent and Other Grounds for Processing

Depending on the circumstances, we process personal data:

• With your consent;

• To respond to a request initiated by you;

• To administer a donation, application, program or volunteer relationship;

• To comply with a legal or regulatory obligation;

• To prevent fraud or protect the safety of an individual;

• To address a medical emergency or serious threat where permitted by law;

• To establish, exercise or defend legal claims; or

• For another lawful purpose recognised under applicable law.

Where processing is based on consent, you may withdraw that consent by contacting us. Withdrawal will not affect processing already completed before the withdrawal.

Withdrawing consent may prevent us from continuing a service where the relevant information is necessary to provide it.

6. Children’s Personal Data

Our education and welfare activities may involve children.

Where personal data concerning a child is collected, we will take reasonable measures to:

• Obtain consent or authorisation from a parent or lawful guardian where required;

• Verify the authority of the person providing consent where appropriate;

• Collect only information reasonably required for the relevant program;

• Avoid using a child’s information in a manner detrimental to the child’s well-being;

• Restrict access to authorised persons;

• Avoid disclosing the child’s precise location, school, medical details or other sensitive information publicly without a legitimate reason and appropriate permission; and

• Use child photographs and stories only with suitable consent and safeguarding controls.

The Website is not intended to solicit independent donations, applications or personal data directly from children without adult supervision.

A parent or guardian may contact us to request access to, correction of or deletion of a child’s personal data, subject to legal and program-record requirements.

7. Photographs, Videos and Impact Stories

We may document our charitable activities through photographs, videos, testimonials or beneficiary stories.

Where identifiable personal information is used publicly, we will seek appropriate permission unless publication is otherwise legally authorised.

We aim to present beneficiaries respectfully and avoid unnecessary disclosure of sensitive circumstances.

Consent to use a photograph or story may be withdrawn for future publications by contacting us. Withdrawal may not affect material that has already been printed, distributed or lawfully published.

8. Cookies and Similar Technologies

The Website may use cookies, local storage, pixels or similar technologies.

These may include:

Essential cookies

Required for Website security, page navigation, form operation and other core functionality.

Preference cookies

Used to remember choices such as language or display preferences.

Analytics cookies

Used to understand Website traffic, page performance and how visitors interact with the Website.

Third-party and embedded-content cookies

Social-media links, videos, maps, payment tools or other embedded services may place their own cookies or collect technical information.

Where legally required, non-essential cookies should be activated only after you make a cookie choice.

You may block or delete cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Website administrator requirement: Before publication, this section should be updated with the actual analytics, advertising, embedded-content and cookie tools installed on the Website. A cookie-consent banner should be implemented where non-essential cookies are used.

9. Payment Processing

Where an online payment service is used, donation payments may be processed by an independent bank, payment gateway or UPI service.

The payment provider may collect and process information under its own privacy policy. We may receive limited transaction details such as:

• Donor name;

• Amount;

• Date and time;

• Payment status;

• Transaction identifier; and

• Masked payment-method information.

We are not responsible for a payment provider’s independent data-processing practices, although we seek to use reputable providers and take reasonable steps to protect information received from them.

10. How We Share Personal Data

We may share personal data only where reasonably necessary with:

• Authorised trustees, directors, employees and volunteers;

• Schools, hospitals, pharmacies, doctors, suppliers or service providers involved in delivering assistance;

• Banks, payment processors and financial institutions;

• Accountants, auditors, legal advisers and compliance professionals;

• Website-hosting, information-technology, email, cloud-storage and security providers;

• Government departments, courts, law-enforcement agencies, regulators or tax authorities where disclosure is required or lawfully requested;

• Partner charitable organisations involved in a jointly administered program;

• A parent, guardian, authorised representative or emergency contact where appropriate; and

• Another party with your direction or consent.

Service providers are expected to process personal data only for the authorised purpose and to apply appropriate confidentiality and security measures.

We do not sell or rent personal data.

We do not share donor information with unrelated organisations for their independent marketing without permission.

11. Public Disclosure

Information submitted to the Foundation is not automatically public.

However, data may become publicly visible where:

• You post it directly on a public social-media page;

• You give permission for a testimonial, name, photograph or story to be published;

• It appears in an annual report, donor acknowledgement or program report with appropriate authorisation; or

• Disclosure is required by law.

Donors may ask to remain anonymous in public acknowledgements. The Foundation may still retain and report donor identity where required for accounting, tax, banking or regulatory purposes.

12. International Data Transfers

Some Website-hosting, email, cloud, analytics, social-media or payment providers may process data on servers located outside India.

Where an international transfer occurs, we will seek to use lawful transfer arrangements and reasonable contractual, organisational and technical safeguards.

International transfers will remain subject to restrictions or requirements prescribed under applicable Indian law.

13. Data Retention

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected or as required by law.

Retention periods may depend on:

• The duration of an application or welfare program;

• Accounting, audit and income-tax requirements;

• Donation-reporting and receipt obligations;

• Safeguarding and fraud-prevention needs;

• The limitation period for legal claims;

• Contractual obligations; and

• Whether consent has been withdrawn.

Examples include:

• Donation and accounting records may be retained for the period required by financial and tax law;

• Beneficiary records may be retained while assistance is active and for a reasonable period afterwards for audit, safeguarding and fraud prevention;

• Unsuccessful applications may be deleted or minimised after the applicable review and record-retention period;

• Website security logs may be retained for a limited period unless required for an investigation; and

• Marketing information will be retained until you unsubscribe or the information is no longer required.

At the end of the applicable period, data will be securely deleted, anonymised or archived where continued retention is legally required.

14. Information Security

We use reasonable administrative, technical and physical safeguards appropriate to the nature of the information, including measures such as:

• Access controls and password protection;

• Restricted access to beneficiary and donor records;

• Secure Website connections where implemented;

• Malware protection and security monitoring;

• Backups and software updates;

• Confidentiality requirements;

• Secure handling of physical documents; and

• Review of access when staff or volunteer responsibilities change.

No internet transmission or storage system is completely secure. We therefore cannot guarantee absolute security.

Where we become aware of a personal-data breach, we will investigate it, take reasonable mitigation measures and provide notifications where required by applicable law.

15. Your Rights and Choices

Subject to applicable law and reasonable identity verification, you may request:

• Confirmation of whether we process your personal data;

• Access to information about the data and how it is processed;

• Correction of inaccurate or incomplete data;

• Updating of outdated information;

• Erasure of personal data that is no longer required;

• Withdrawal of consent;

• Cessation of optional promotional communications;

• Information about organisations with which data has been shared, where applicable;

• Nomination of another person to exercise applicable rights in the event of death or incapacity; and

• Review of a complaint concerning our processing practices.

Some requests may be limited where retention or processing is necessary for:

• Compliance with law;

• Accounting, tax or audit obligations;

• Fraud prevention;

• Safeguarding;

• Establishment or defence of legal claims;

• Completion of an assistance program; or

• Protection of another person’s rights.

To exercise a privacy right, email help@amritfoundation.com with the subject line “Privacy Request”.

Please describe your request and provide sufficient information for us to identify the relevant record. We may ask for reasonable proof of identity or authority before acting on a request.

16. Communication Preferences

We may contact donors, applicants, beneficiaries or volunteers regarding:

• Transaction confirmations and receipts;

• Application status;

• Program administration;

• Volunteer assignments;

• Safety or operational notices;

• Responses to enquiries; and

• Legal or policy updates.

Where you have agreed to receive optional newsletters, fundraising messages or program updates, you may unsubscribe by:

• Using the unsubscribe facility in the communication, where available;

• Replying with an unsubscribe request; or

• Emailing help@amritfoundation.com.

Unsubscribing from promotional communications will not prevent essential administrative or transaction-related messages.

17. External Links and Social Media

The Website may link to WhatsApp, Facebook, Instagram, X or other third-party platforms.

When you open an external link, the third party may collect information under its own privacy policy. We do not control its independent privacy or security practices.

Information posted publicly on a social-media platform may be visible to other users and should not include confidential, financial, medical or beneficiary information.

18. Complaints and Grievance Resolution

Privacy complaints may be submitted to:

Email: help@amritfoundation.com
Address: B3-48, Janakpuri, New Delhi – 110058, India
Telephone: +91 92208 96161

Please include:

• Your name and contact information;

• A description of the concern;

• Relevant dates or communications; and

• The resolution you are seeking.

We will review the complaint and respond within a reasonable period, subject to applicable statutory timelines.

Where available under applicable law, you may also use the grievance or regulatory process established by the competent data-protection authority.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in law, technology, Website functions or our charitable programs.

The updated Policy will be posted on this page with a revised “Last updated” date. Where a change materially affects how previously collected data is used, we will provide an additional notice or obtain consent where legally required.

20. Contact Us

Questions about this Privacy Policy or our handling of personal data may be addressed to:

Amrit Foundation
B3-48, Janakpuri
New Delhi – 110058
India

Email: help@amritfoundation.com
Telephone: +91 92208 96161
Operating hours: Monday to Saturday, 9:00 AM to 6:00 PM